Jennys Kindergarten Emerald Hills
1 Citrine St, Leppington NSW 2179
Leppington, NSW 2179
schedule Opening Hours
| Monday | Closed |
| Tuesday | 7 AM - 6 PM |
| Wednesday | 7 AM - 6 PM |
| Thursday | 7 AM - 6 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
What People Mention
reviews Reviews (10)
Sam Shaya
a month ago
One of the worst centres we have ever been to, very poorly managed, the new owners are worse than the previous ones, they consistently overcharge and everytime we go to the office to ask why they say it’s the head office we can’t do nothing about it huh!! No one seems to know what they are doing, not to mension changing educators all the time just to save afew dollars in wages which does not help children settle, STAY AWAY
Chanel J
2 months ago
Went in for a tour, and was extremely disappointed. The lady leading the tour seemed unsure what room my 2.5 year old would be in, offering both the 0-2 and 2-3 year old room which I found odd as he would obviously be in the 2-3 room. They simply throw the key term ‘Montessori’ throughout the whole tour but I did not see any of it really embedded. We walked into the room and to say it was chaotic was an understatement. Two children left unsupervised in the bathrooms playing, a very small space for over 20 children and alarmingly only 3 teachers. I’m aware it’s mandatory for this age group to have a 1 teacher to 5 students ratio which was unfortunately not adhered to. I questioned her what the ratio was and she said 1:5. I brought it to her attention that she is 1 teacher short, she seemed frazzled, agreed with me and went to another teacher asked a few questions and came back to confirm it’s a 1:10 ratio which is completely untrue. I voiced my concerns about the lack of supervision and she agreed and recommended I go to the Gregory hill branch as they are more ‘established’. I cut the tour short and will never send my child to any Montessori academy’s. This centre clearly does not value safety, is all about filling the centre at the cost of students and clearly do not know mandatory requirements or simply do not care.
Angela
Edited 2 months ago
Unfortunately have to edit my review. Our experience here was deeply upsetting, particularly in how our child with special needs was included, supported, and spoken about. He was frequently left out of activities and not meaningfully engaged throughout the day. On multiple occasions we were told comments such as “we don’t even know he’s here” and that he was “so good because of it” which was extremely concerning, as it reflected a lack of interaction rather than positive behaviour. There was minimal effort to involve him in learning experiences or play. Basic care was also lacking. His water bottle and bag were often left upstairs, limiting his access throughout the afternoon. He was kept in his jumper on hot days, and his nappy was only changed once per day many times. Photos and updates were rarely provided, and while many other children were regularly photographed and shared, he was noticeably absent. Support for his additional needs was inadequate. Although a support worker was allocated, there was little visible engagement or active support provided to him. There was also poor communication with us as parents and very limited follow-up when concerns were raised. We were also extremely uncomfortable with comments made about toileting, including “don’t you want him toilet trained?”, without any acknowledgement of developmental readiness or individual needs. When we asked whether staff understood that he’s autistic, we were told “we know he’s AUSTIC”, yet this was not reflected in his care, inclusion, or support. We expected a daycare environment that is inclusive, respectful, and responsive — especially for children who need additional understanding and support. Sadly, this was not our experience, and we hope the centre reflects seriously on how children who are quieter, neurodivergent, or need extra support are treated. We have left due to this. It’s since closed down and is being changed to Montessori Academy, I can only hope that this change improves this centre.
Claudia Rusman
3 months ago
Jenny’s Kindergarten Emerald Hills started off well. Our son settled in quickly, the rooms are clean and spacious. We liked that children could interact during morning drop off and backyard play, which helped staff get to know him. However, there was significant educator and management turnover, poor communication about our son’s development, and inconsistent updates. I followed up on an incident report and management never responded. Events were often unorganised and the decision not to reopen our son’s room caused major inconvenience for working parents. As a result, we made the decision to withdraw our son from Jenny’s Kindergarten.
Sarah K
Edited 4 months ago
Our experience with Jenny’s Kindergarten has been deeply concerning. This centre is not inclusive of children with additional needs, despite presenting itself as though it is. The support offered is superficial, inconsistent, and reflects a lack of genuine understanding or willingness to accommodate children who require additional assistance. Communication is consistently poor. Instead of accepting responsibility, the new management team is trying to position themselves as the “new guard,” deflecting blame onto previous management and former staff for the ongoing issues. Given the recent closures of the Gregory Hills and Lane Cove Jenny’s Kindergartens, it is clear these problems are systemic across the organisation, not isolated to one centre. The turnover of educators is alarming. It feels like a constant revolving door, with many of the capable and caring staff leaving. This instability is unsettling for children and indicative of deeper internal issues. Frequent changes in management have only added to the confusion, inconsistency, and lack of direction. I do want to acknowledge the incredible educators and staff who remain and genuinely care about the children, Renae, Div, Jess, Monica, Tanya, Donna, Mansi, Kayte, Tiana and Taylah. They continue to show commitment despite the turmoil around them, and their effort deserves recognition. Unfortunately, the overall environment, poor leadership, systemic issues, lack of inclusivity, and relentless staff turnover make this centre a highly unsuitable option. In my view, it is best avoided.
Laura Metwally
4 months ago
When the centre first opened it was amazing I have been there from day one since they Opened their doors. Never had one single issue and management was amazing and educators were consistent and amazing. Now the new management (Samantha)has taken over the centre is going down hill. The recent closure of two rooms has been alarming and unsettling for many families. Also the kids who r going to school are forced to stay home till February as no centre will take them on now. Leaving the kids bored at home. They stated the rooms will be closed for 2 weeks and will re open as they needed to retrain staff. Now with little notice the rooms have closed completely. Also I’ve noticed that access to OWNA has been deleted without any communication. My advice is if u r reading this do not enroll your children here there is many issues and that’s clear in staff turn over and closing of the rooms. It’s a big shame because this centre is absolutely amazing building wise and structure but unfortunately in the wrong hands it has been detrimental to them and has been there down fall!!!! I would like to mention none of their staff are trained in additional needs or have any experience which now a days many kids have additional needs and staff need to be trained not simply call parents to collect children when the going gets hard. I have one more child left that will eventually need childcare and I will never ever look at this centre as a possibility when the time comes. Other parents there are so many other centres being built please have a look don’t let the big building and nice appearances fool you. Very disappointing I have to write this review as I was once very happy with this centre. Jenny’s plz hire management and staff who r capable and able to uplift this centre to ensure it can operate to its full strength and capacity
Cristie Trimarchi
5 months ago
Both my children go to the centre and have done since opening last year. Both have been very happy and enjoy attending. The staff are friendly and tentative. They have always listened to any feedback provided. One activity my eldest absolutely loves and looks forward to each week is the happy feet fitness program. Each week is always exciting and can’t wait to tell me all about it. Would highly recommend the centre
Fatimah Al-lami
5 months ago
I am writing to express my concern regarding the way my account and CCS application have been managed. From the very beginning, I submitted all the required documents and information, and I was reassured multiple times that the CCS would cover the majority of the fees. However, each time I visited or asked about the payment details, I was given unclear or delayed responses. Despite my repeated confirmation that Centrelink would be paying the larger portion, I was recently surprised to receive an email requesting that I pay the full amount — which is over $800. This is a very large amount for me, and it was never communicated to me in a clear and timely manner that this would be the case. In my view, these matters should have been properly arranged and clarified before enrollment. Unfortunately, I also noticed on the very first day that the center seemed disorganized, and I was unable to find anyone who could clearly explain the process or give me accurate information. I was always told that the amount would be adjusted after CCS, which turned out not to be the case. Due to this ongoing lack of clarity and organization, I have decided to immediately withdraw my child from the center. In the end i will paid the full amount $815.00 for 5 days only she attended 4h only !!!! I hope you take this feedback seriously and improve your processes for future families.
Emma Irwil
5 months ago
Our son has been attending Jennys for the past six months, and we couldn’t be happier with the experience. From the very first day, the educators made him feel comfortable, welcomed, and excited to come in every morning. It’s been amazing to see how much he’s grown in confidence, independence, and social skills since joining. The teachers are genuinely caring and attentive, they take the time to understand each child’s personality and learning style. We love the thoughtful updates we receive throughout the week, which show just how much fun he’s having while learning through play. The centre itself is always clean, safe, and well-organised, with a great balance of indoor and outdoor activities. Our son comes home every day talking about his friends, the songs they sang, and the creative projects they worked on. It’s clear that the team puts a lot of heart into everything they do. We feel so lucky to have found Jennys - it truly feels like a second home for our little one. Highly recommend it to any parent looking for a nurturing, engaging, and supportive early learning environment.
Suzan Karaoguz
6 months ago
My son and daughter went to this childcare 2 years and I’ve recently got them out due to the childcare not including my son in anything leaving him out of activities. I’ve experienced this first hand hence why im typing this review. If your child is like mine very active has adhd i do not recommend this childcare at all. I was dropping off my son one day and went into the other room to put his bag down and get his blanky. My son saw his friends and rushed into the room next door where all the kids were together at the time. As i turned around to get out of the room and go into the room to be with my son they grabbed him and were shoving him out of there. Keep in mind this is the room that he is supposed to be in!! I was in utter shock. And i mean physically shoving him out. I reacted saying what are you doing! How dare you handle my son in that matter. They were just trying to calm me down saying please keep your voice down we dont want other parents to hear. I was again shocked and said let them hear exactly what you just have done. After going into the office and speaking to michelle i told them that im taking my kids out and never coming back here. They said they will give me my bond back and that they were sorry and that am i sure that i want to leave and i said yes. Definitely leaving. So can you imagine what they were doing to my son behind my back ? No wonder my son was acting out!!! Thats just not on. This is just to warn other parents. If your child has special needs or anything like my son adhd. Do not recommend at all. They have children looking after children educators that are more worried about their make up and nails and hair. Instead of the children. Ive emailed them multiple times they are not responding. They dont respond when they are in the wrong. I also wanted footage of that day still nothing either.
